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Customer Support

At The Music Store we're always here to help. Feel free to call us at 435-673-6000 or fill out the form to the right (on this page) and send a quick note. If you don't like those forms, just email us at 


Maybe we can quickly answer your questions right now? Below are some Frequently Asked Questions. 


1 Hours and location
1.1 Store Hours?

Monday - Saturday 11am to 6pm unless you need us at another time. If so, just ask us. 

Closed Sunday

1.2 How do I find you?

We're located in the Phoenix Shopping Plaza on the south-west corner of Sunset Blvd and Valley View Drive which is behind the Chevron Gas station and Wells Fargo bank (in the same parking lot). This is just one block off Bluff Street. 

If you can't find us, no worries, just call us at 435-673-6000 and we'll talk you in. 

2 What Services Are Offered?
2.1 Do you rent instruments?

Absolutely! We'll help guide you through the process and find the instrument that best fits your families needs, at the price that fits your budget. Our Rent-To-Own plan allows you to trade up in size, quality and even instrument which makes getting into music easy, fun, and hassle free. 

2.2 Lessons?

The Music School is found inside The Music Store and we are offering lessons! We have all sorts of wonderful teachers who are eager and very capable of helping you reach your musical dream. Typically lessons are offered on a weekly basis with a standing lesson time but in some cases people want to just do one lesson while they're in, we can help with that too. Just call or stop by the store to arrange lessons. 

If we don't have the right teacher for you we maintain an extensive list of teachers and are happy to help you find just the right fit. 

2.3 Repairs

The Repair Shop at The Music Store is equipped to service most any need you have. Here's a short list of services available to you:

Guitar: restring, set-ups, crack repair, fret replacement, new bridges/nuts, and more.

Band: From minor dents to mechanical overhauls our NAPBIRT certified techs can help. 

Orchestra: String replacement, carving a new bridge, cracks, open seams, sound post adjustments and more; our technicians have years of experience making your instrument sound it's best. 

Piano: We do not service pianos but we own a LOT of them, call us and we'll tell you who we use to service our instruments. 


3 Career Opportunities
3.1 Are you hiring?

Having the opportunity to serve the music community is awesome. The instruments we help musicians select will be with them for their life and most of the time gifted to children and grandchildren. That's an impact we take very seriously and consequently makes us choosy on who we offer a career opportunity to.

If you know you have what it takes to create a multigenerational impact, then we are really interested in meeting you. Please follow this link to fill out your first job interview...and keep in mind, this IS your first job interview so treat it as such.

Looking forward to meeting you!

Apply Now!

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